Tour Booking Terms & Conditions
To provide you with all-inclusive* touring pricing, we have many varied terms & conditions with our suppliers and partners, including but not limited to vehicle transportation (covered vehicle carriers or shipping), ticketed sailing and flights both domestic and abroad, accommodation, restaurants, and other services and attractions on route.
Our tours are designed for small groups, with strict vehicle numbers to preserve our customer experience. To manage tour numbers and avoid over booking, all tour bookings must be made via the website - https://thegaraged.com.au/small-group-touring
- Upon booking a tour you will receive an instant email confirmation and we’ll be in touch to discuss your requirements in finer detail.
- Once confirmed, we’ll issue you with a ‘Tour Deposit Invoice’.
- All payments must be made via Direct Transfer to our bank account.
- Tour deposits are 30% for International Tours, and 50% for Interstate Tours, with all deposits to be paid within 48 hours of invoice to secure your seat.
- Spirit of Tasmania pricing may change before your deposit is paid, this may increase the total cost of your trip. Where invoices are not paid in line with payment terms of 48 hours, Spirit of Tasmania pricing may also change, and require tour repricing.
- Please ensure you include your 'Full Name' in the Transaction Reference so we can ensure we identify your payment.
- On receipt of your deposit we will issue you with an 'Official Tour Deposit - Receipt via email' for your tour deposit, detailing the date at which you are required to pay the remaining balance of your total tour price, at which time your 'Tour Final Invoice' will be issued.
- All tours must be paid for in full on receipt of a ‘Tour Final Invoice’, and amounts are to be paid within 7 days to finalise your booking. Where final payments are not received within 7 days your booking may be cancelled.
- Tour Final Invoices will be issued 90 days before departure (or upon making a booking within this time frame) for International Tours, and 60 days before departure (or upon making a booking within this time frame) for Interstate Tours.
Insurance Requirements & Driving Behaviour
All participants must ensure their vehicles are insured with valid interstate roadside assistance prior to travel. Travel insurance is also recommended for all participants.
It's your responsibility to ensure your vehicle is in roadworthy condition and well maintained prior to travel to avoid an abrupt and unpleasant end to your tour. There will be no vehicle checks performed by theGaraged prior to travel, and the safety of your vehicle is entirely your responsibility.
This is a tour of public roads, with enforced speed limits. All participants should consider their on-road behaviour and avoid dangerous or illegal actions to endanger others or themselves.
Cancellation Terms - Interstate Tours
We understand unforeseen things can occur, and life can sometimes become unpredictable. We have many terms with suppliers and partners that require us to pre-pay bookings and reservations in advance.
Should you wish to cancel a tour the following refund terms will apply:
- At least 90 days before departure date – 50% of you deposit will be refundable, 50% will be non-refundable.
- At least 30 days before departure – 75% of your total trip price becomes non-refundable. Remaining 25% of your total trip price may be transferred to another tour or refunded into your nominated bank account.
In the event that a trip must be postponed last minute due to a key supplier cancellation, such as Spirit of Tasmania, we will navigate suppliers the best we can to limit any costs for our customers and communicate with you as a priority to reschedule trips at times that suit the group.
Cancellation Terms - International Tours
Due to the nature and complexity of these tours, cancellation terms will be specific to the tour and are detailed on all Tour Deposit Invoices.
*All-inclusive tour pricing includes sailing or flights as detailed (in the tour description online, confirmation email or in the tour deposit invoice), vehicle transportation as agreed and detailed, accommodation, all meals including breakfast, morning-tea, lunch, afternoon-tea and dinner, but does not include liquid consumption (fuel & alcohol) on tours unless specifically documented for International Tours only. Customers should expect to pay these costs based on their personal consumption requirements.
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